Patent · US Active

Software product management through the cloud

US8782220B2 · kind B2 · utility

1Cited by

3References

18Claims

0Family size

Assignee

SAP AG · DE

Inventors

Rolf Schimpfky · Dresden, DE
Richard Pahner · Dresden, DE
Heiko Braumann · Dresden, DE
Thomas Dubiel · Dresden, DE
Mario Mueller · Östringen, DE

Key dates

Filing date	Jun 18, 2012
Grant date	Jul 15, 2014
Priority date	—
Expiry date	Dec 12, 2032

Classification

Technology area (CPC G)Physics
CPC primaryG06F2201/865
WIPO fieldComputer technology
WIPO sectorElectrical engineering

Abstract

Status of software product(s) may be monitored through the cloud by Extract, Transform, Load (ETL) of status information, in the form of business process status indicators from customer tenants. Examples of such status indicators can include a backlog of tasks to be fulfilled, or a number of business documents present in specific processing states, which describe aspects of the business application and allow an understanding of the overall status of the monitored application. A data extractor component of a customer tenant may extract and transform the status indicators from a plurality of business documents. A data import framework of a central monitoring system may in turn employ mapping to condense that heterogeneous data into a monitoring-specific simplified status model.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.