Customer relevance scores and methods of use
US8793154B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 16, 2012 |
| Grant date | Jul 29, 2014 |
| Priority date | — |
| Expiry date | Aug 16, 2032 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q50/01
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Systems and methods for determining the shareability of online content and generating customer relevance scores. Exemplary methods for determining the shareability of online content may include obtaining social media data from one or more social media platforms relative to online content, calculating a customer relevance score that represents shareability of the online content, and providing the customer relevance score to an end user client device by the social media intelligence system.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.