Device-driven intelligence and feedback for performance optimization and planning of a service network
US8811977B2 · kind B2 · utility
Assignees
Inventors
Key dates
| Filing date | May 6, 2010 |
| Grant date | Aug 19, 2014 |
| Priority date | — |
| Expiry date | Oct 21, 2031 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W24/00
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
System(s), device(s), method(s), and user interfaces are provided to enable a subscriber device to report network operation conditions, such as network performance incidents, to receive feedback from the network related to the incident and available or possibly available solutions, and to produce network intelligence suitable for network planning and network performance enhancement. Reporting of network performance incidents can be characterized by location and time of occurrence, wherein these intelligence is provided by the user device. Feedback provided by the network is based on the network performance data received as part of reporting an incident. The reporting described herein enables a network operator to generate network planning intelligence based on actual network performance as experienced at the subscriber level.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.