Integrated multi-modal chat

US8819566B2 · kind B2 · utility

Assignee

• Qwest Communications International Inc. · US

Inventors

• Afshin Frederick Mehin · San Francisco, US
• Valentina Venza · Venezia, IT
• Suzanne Gibbs Howard · San Francisco, US
• Astrid van der Flier · San Francisco, US
• Elger Oberwelz · San Francisco, US
• Nicholas Zambetti · San Francisco, US
• Jesse Tane · San Francisco, US
• Katrin B. Gosling · Woodside, US
• Coe Leta Rayne Stafford · Millbrae, US
• Martin Nicholas John Heaton · San Francisco, US
• Matthew Robert Adams · Mountain View, US
• Peter Riering-Czekalla · Oakland, US
• Andrew Switky · Palo Alto, US
• Daniel Stillion · Redwood City, US
• Michael Gibson · Evergreen, US
• Richard Cerami · Denver, US

Key dates

• Filing date: Dec 30, 2010
• Grant date: Aug 26, 2014
• Expiry date: Oct 10, 2031

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04M2250/62
• WIPO field: Telecommunications
• WIPO sector: Electrical engineering

Abstract

Solutions for providing context-driven communications mode determinations. Some such solutions use a communications hub located in a home (e.g., a user supersystem) to facilitate context-driven, multi-modal communications. For example, a tablet system may be used as a graphical communications hub in a family's home, used by the family to communicate to and from the home via multiple communications modes (e.g., family chat, family activities, user-based messaging, etc.) over one or more communications channels. Determination of an appropriate mode for communications may be driven by contextual (rather that channel-based) factors relating to the communications.