Service compliance enforcement using user activity monitoring and work request verification
US8826403B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 1, 2012 |
| Grant date | Sep 2, 2014 |
| Priority date | — |
| Expiry date | Aug 19, 2032 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L63/10
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Auditing system logs of a remote client device is provided. Login session information entered at a workstation device accessing the remote client device to perform an activity associated with a work request is received. An access token is generated based on the login session information and information associated with the work request on the remote client device. The access token is compared with an audit log report of the remote client device that includes the activity associated with the work request performed by the workstation device on the remote client device. It is determined whether information in the access token matches information in the audit log report of the remote client device. In response to determining that the information in the access token does not match the information in the audit log report of the remote client device, an action alert is sent.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.