System and method for providing chat-based crisis management services
US8832187B2 · kind B2 · utility
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23Claims
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Key dates
| Filing date | May 21, 2009 |
| Grant date | Sep 9, 2014 |
| Priority date | — |
| Expiry date | Apr 24, 2032 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M11/04
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
An approach is provided for chat-based crisis management services. A crisis situation is recognized based on one or more events. Individuals needed for crisis management are identified and a bridge communication channel for a plurality of the identified individuals is facilitated. Data is shared among the identified individuals that participate in a chat session on the bridged communication channel. Dated exchanged among the participants is stored during the chat session. Access to the stored chat data is provided to the participants.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.