Systems, methods and machine-readable mediums for integrated quality assurance brokering services
US8838745B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 14, 2009 |
| Grant date | Sep 16, 2014 |
| Priority date | — |
| Expiry date | Sep 23, 2031 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/00
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Systems, methods and machine-readable mediums for interfacing a plurality of service providers to address at least one service issue are provided. The systems may include a storage device and a processor. The storage device may store service provider data and service request data for a plurality of service providers. The service request data identifies at least one service issue with one or more of the plurality of service providers. The processor may be programmed to receive the service provider data from a plurality of service provider terminals, receive the service request data from at least one remote terminal, store the service provider data and the service request data in the storage device, and facilitate communication between the first service provider terminal and the customer terminal to address the at least one service issue. The computer readable mediums provide instructions to cause the processor to perform the operations above.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.