Methods and apparatus for management of user presence in communication activities
US8838803B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Dec 20, 2007 |
| Grant date | Sep 16, 2014 |
| Priority date | — |
| Expiry date | Jan 6, 2032 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY10S707/99948
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems and techniques for mediating user communications. A user persona manager maintains one or more user profiles and manages user interactions with other parties and with service providers based on user preferences associated with the user profile or profiles selected for a particular interaction. The persona manager receives a single set of user authentication information to establish the user identity, and provides previously stored information to other parties and service providers as appropriate, and otherwise conducts user interactions involving communications initiated by or on behalf of the user. The persona manager also examines interactions initiated by others, selects user profiles appropriate to the interactions, and routes and responds to the interactions based on information stored in the user profiles.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.