Customizing automated process management
US8839249B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 21, 2011 |
| Grant date | Sep 16, 2014 |
| Priority date | — |
| Expiry date | Nov 23, 2032 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/06
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Embodiments of an event-driven process management and automation system are disclosed. Such system may be particularly appropriate for a multi-tenant environment so that a single process handling flow may be generated for a given process. Because in a multi-tenant environment many different entities may desire to customize or optimize this process handling flow for their particular usage, modifications to the process flow may be easily handled by a non-technical user to realize process modification without incurring additional development costs. Using a multi-level hierarchical inheritance model in accordance with an embodiment of the present invention, a process may be standardized, with focused customization available on a macro and/or micro level.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.