Patent · US Active

Adjustment of end user response times according to user expectations for server applications under load

US8850022B2 · kind B2 · utility

2Cited by

6References

23Claims

0Family size

Assignee

SAG, LLC · DE

Inventor

Martin Hoffmann · Zwingenberg, DE

Key dates

Filing date	Oct 26, 2011
Grant date	Sep 30, 2014
Priority date	—
Expiry date	Dec 20, 2031

Classification

Technology area (CPC G)Physics
CPC primaryG06F9/505
WIPO fieldComputer technology
WIPO sectorElectrical engineering

Abstract

A system and method are described herein that prioritize users into waiting queues based on the previously measured end user response time for each user or a user's expectancy for a shorter response time. A user profile may be generated for each user based on the user's expectancy, performance needs, or attributes about the user. The system and method may provide access to a server for each user based on their placement and prioritization in each queue, creating distinct server and/or end user response times for distinct users.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.