Patent · US Active

Method and system for email sequence identification

US8856249B2 · kind B2 · utility

1Cited by
5References
12Claims
0Family size

Assignee

Inventors

Key dates

Filing dateMay 24, 2012
Grant dateOct 7, 2014
Priority date
Expiry dateOct 10, 2032

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06Q10/10
  • WIPO fieldIT methods for management
  • WIPO sectorElectrical engineering

Abstract

A system and method for identifying causal email threading. In one aspect, a computing device identifies a plurality of email templates, each email template corresponding to characteristics of a received machine-generated email, the characteristics of the received machine-generated email relating to static data of the machine-generated email. The computing device generates a template causality graph by analyzing the plurality of email templates to determine a statistical causality between templates of the plurality of email templates, the determining of the statistical causality between templates comprising determining that a first received machine-generated email associated with a first template is a result of a second received machine-generated email associated with a second template.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.