Web call access and egress to private network
US8861692B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | May 15, 2013 |
| Grant date | Oct 14, 2014 |
| Priority date | — |
| Expiry date | May 15, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M15/43
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A system may include a Web Real-Time Communication (WebRTC) backend server configured to receive a request for a Uniform Resource Identifier (URI) for a WebRTC call session requested by a browser application and generate the URI for the WebRTC call session; and a validation proxy configured to receive the URI from a WebRTC gateway and validate the URI with the WebRTC backend server. The WebRTC backend server may be receive a request to validate the URI from the validation proxy, determine whether the URI corresponds to a valid URI, and send a validation message to the validation proxy, if the received URI is valid. The validation proxy may generate a Session Initiation Protocol (SIP) message based on the received validation message and send the generated SIP message to a contact center services system to initiate a real-time call between the contact center services system and the browser application.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.