Automating diagnoses of computer-related incidents
US8868973B2 · kind B2 · utility
3Cited by
10References
18Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jul 2, 2009 |
| Grant date | Oct 21, 2014 |
| Priority date | — |
| Expiry date | May 15, 2030 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/0637
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A technique includes using a computer agent to observe diagnoses of computer-related incidents. Based on the observation, patterns are identified in the diagnoses, and based at least in part on the patterns, the diagnoses are selectively automated.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.