Multi-party conversation analyzer and logger
US8886663B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 20, 2008 |
| Grant date | Nov 11, 2014 |
| Priority date | — |
| Expiry date | Sep 20, 2028 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/2281
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
The multi-party conversation analyzer of the present invention allows users to search a database of recorded phone calls to find calls which fit user-defined criteria for “suspicious calls”. Such criteria may include indications that a call included a 3-way call event, presence of an unauthorized voiced during the call, presence of the voice of an individual known to engage in identity theft, etc. A segment of speech within a call may be graphically selected and a search for calls with similar voices rapidly initiated. Searches across the database for specified voices are speeded by first searching for calls which contain speech from cohort speakers with similar voice characteristics.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.