Automatic problem diagnosis
US8892959B2 · kind B2 · utility
1Cited by
6References
18Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jan 17, 2012 |
| Grant date | Nov 18, 2014 |
| Priority date | — |
| Expiry date | Jan 2, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/069
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
For automatic problem diagnosis, a data collector module collects log data comprising code sets from a plurality of components in a data processing system. An analysis module translates the log data into at least one predefined symptom. Each symptom is associated with at least one code set of the log data. The analysis module selects from a knowledge base at least one problem that includes each symptom. The analysis module further calculates an influence factor for each problem, and ranks each problem from most likely to least likely based on the influence factor of the problem.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.