Task-based process definition

US8893149B2 · kind B2 · utility

Assignee

• Siebel Systems, Inc. · US

Inventors

• Jai-Jein Yu · Fremont, US
• Karn Choi · Seattle, US
• Stephan Brunner · Lafayette, US
• Do Joon Ra · Mountain View, US
• Guo Chew Lam · Foster City, US
• Aibek Musaev · San Mateo, US
• Ashley Stirrup · Burlingame, US
• Tarri Furlong · San Leandro, US
• Yong Li · Beijing, CN

Key dates

• Filing date: Oct 31, 2007
• Grant date: Nov 18, 2014
• Expiry date: Feb 11, 2032

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/06316
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A facility for guiding users through a series of steps or tasks, often associated with a process, is described. The facility assigns tasks or steps to users having roles identified with the task or step. The role associated with the task or step may change depending on the state of the task or step. When the role associated with a task or step changes, the facility may assign the task or step to another user. The facility guides a user through a task or step by providing instructions and other information, such as data tables and user input fields, that may be used to complete the task or step. The facility provides for the definition of processes by allowing users to specify tasks, steps and instructions relating to processes.