Systems and methods for providing search relevancy in communication initiation searches

US8898157B2 · kind B2 · utility

Assignee

• PATH · US

Inventors

• Stuart J. Levinson · Boston, US
• Riley W. Crane · San Francisco, US
• Sean Johnson · Chapel Hill, US
• Brian F. Buschmann · Fiesole, IT
• James M. Byrum · San Francisco, US
• Jack Moffitt · Albuquerque, US
• Santhosh Balasubramanian · Pasadena, US

Key dates

• Filing date: Jul 25, 2012
• Grant date: Nov 25, 2014
• Expiry date: Jul 25, 2032

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/10
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Systems and methods for generating relevant search results for a user are disclosed. In one example, the method comprises receiving a search query from the user performing a communication initiation search, receiving, by the computer system, search results from a search engine based on the search query, linking, by the computer system, the search results to a communications dataset generated based on communication metadata received from a communication system, and ordering, by the computer system, the search results based on the communication dataset in order from most relevant to least relevant to the user performing the communication initiation search.