Intelligent call routing
US8908678B1 · kind B1 · utility
14Cited by
1References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Sep 11, 2013 |
| Grant date | Dec 9, 2014 |
| Priority date | — |
| Expiry date | Sep 11, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L45/306
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method and apparatus for routing a telecommunication session request are provided herein. In some embodiments, the method may determining a first set of status attributes of a first device, receiving a request from a second device to establish a telecommunication session with the first device, selecting a route to establish the telecommunication session based on the first set of status attributes of the first device, and establishing the telecommunication session using the selected route.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.