Patent · US Active

Peer-to-peer telephony recording

US8909811B2 · kind B2 · utility

6Cited by

5References

13Claims

0Family size

Assignee

NICE-SYSTEMS LTD. · IL

Inventors

Stas Margolis · Gdera, IL
Leon Portman · Rishon LeZion, IL
Mordehai Cory · Raanana, IL

Key dates

Filing date	Jan 24, 2013
Grant date	Dec 9, 2014
Priority date	—
Expiry date	Mar 9, 2033

Classification

Technology area (CPC H)Electricity
CPC primaryH04L67/1093
WIPO fieldDigital communication
WIPO sectorElectrical engineering

Abstract

System and method for recording communication sessions in a peer-to-peer communication networks. A conference call may be established between an external end-device, a target agent end-device of a call center and a recorder over a peer-to-peer communication network. After the conference call is established, the recorder may receive media transferred between the external end-device and the target agent end-device and record that media.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.