Method and apparatus for spoken diagnostics
US8917819B2 · kind B2 · utility
Inventors
Key dates
| Filing date | Oct 18, 2013 |
| Grant date | Dec 23, 2014 |
| Priority date | — |
| Expiry date | Oct 18, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/493
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method, apparatus and system to provide the ability for an analog telephone adapter (or other consumer electronics device) to provide spoken information to a consumer to help diagnose problems. The spoken diagnostics system and method for comprises a central analysis server and an analog telephone adapter (“ATA”). When in operation, when a consumer (as an end user) pick up a telephone which is connected to and/or operating through the ATA and enters a preset diagnostic code, defined a telephone number in one embodiment, the ATA and the central analysis server perform a series of diagnostic functions and cause one or more verbal messages relating to the status of the ATA as determined through the diagnostic functions to be spoken over the phone so as to be communicated to the consumer.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.