Transcribing and navigating a response system
US8917823B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | May 26, 2011 |
| Grant date | Dec 23, 2014 |
| Priority date | — |
| Expiry date | Jan 4, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M1/724
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Methods, systems, and apparatus, including computer programs encoded on a computer-readable storage medium for transcribing information. A method includes: identifying a telephone number that once dialed has an associated message that is played or includes a response system; transcribing the message or information about the response system; storing the transcribed message or information in association with the telephone number in database; receiving a request from a user that includes the telephone number; and providing information about the transcribed information to the user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.