User initiated virtual mobile management
US8918093B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 21, 2012 |
| Grant date | Dec 23, 2014 |
| Priority date | — |
| Expiry date | Feb 18, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W88/18
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A virtual device management system for wireless handheld devices such as tablets, smart phones, M2M, etc., based upon user initiated session, upon which a dedicated communication channel is established with the wireless device. The system includes processes and protocols employed in user initiation methods such as SMS, or data channel, queuing user sessions, routing user requests and establishment of dedicated communication channels for effective troubleshooting by authorized users and to compare device parameters against pre-defined set to generate a standards deviation report. A device client is resident on the mobile device non-volatile memory and is operable by the end user to invoke the application and initiate a request.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.