Method and system for providing automated fault isolation in a managed services network
US8924533B2 · kind B2 · utility
6Cited by
5References
15Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Dec 23, 2005 |
| Grant date | Dec 30, 2014 |
| Priority date | — |
| Expiry date | Mar 25, 2028 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q2213/13349
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
An approach provides support for automatic fault isolation in a managed services system. A fault indication corresponding to a communications network of a customer is determined. An analysis is performed to determine a root cause of the fault indication using information associated with the determined fault to output an alarm. A determination is made whether the alarm is associated with a maintenance event to update the alarm. Further, a workflow event corresponding to the alarm is created.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.