Patent · US Active

Methods and systems for performing email management customizations in a multi-tenant database system

US8935193B2 · kind B2 · utility

0Cited by
71References
15Claims
0Family size

Assignee

Inventors

Key dates

Filing dateMay 6, 2011
Grant dateJan 13, 2015
Priority date
Expiry dateJun 3, 2033

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06Q10/10
  • WIPO fieldIT methods for management
  • WIPO sectorElectrical engineering

Abstract

An email object is provided in a multi-tenant database system that can be related to multiple people (e.g., contact, lead, user) or any object represented for storage in the multi-tenant database system via sharing relationships. The email object follows a sharing model such that an email inherits the sharing model or attributes of a parent record specified via sharing relationships. In various aspects, a sharing model provides users with a true value of a multi-tenant database system as users are more informed about communications concerning people or other objects represented for storage in the multi-tenant database system.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.