Intelligent social collaboration hover card

US8938690B1 · kind B1 · utility

Assignee

• Cisco Technology, Inc. · US

Inventors

• Joseph F. Khouri · San Jose, US
• Raghurama Bhat · Cupertino, US
• Ashish S. Chirputkar · Fremont, US
• Muralidhar K. Sitaram · Los Altos, US
• Keith Griffin · Oranmore, IE
• James P. Beno · Oakland, US

Key dates

• Filing date: Nov 15, 2010
• Grant date: Jan 20, 2015
• Expiry date: Jan 15, 2032

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/00
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

In one embodiment, a method includes generating a hover card associated with an entity in response to a user of a software application hovering a pointer over a reference to the entity within a graphical user interface (GUI) presented to the user by the software application. The hover card includes a photograph or icon representing the entity, a name of the entity, and a plurality of unified communications (UC) icons that are each configured to attempt to establish a particular type of communication session between the user and the entity. The method further includes presenting the hover card to the first user proximate to the pointer.