Providing wireless mobile device information to a call center
US8948727B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | May 28, 2010 |
| Grant date | Feb 3, 2015 |
| Priority date | — |
| Expiry date | Dec 12, 2031 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W4/80
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method and system for providing wireless mobile device information from a vehicle to a call center. The method includes the steps of (a) detecting the presence of a personal mobile device at the vehicle, (b) receiving at a vehicle interface module a mobile device identifier from the personal mobile device, and (c) sending the mobile device identifier from the vehicle interface module to a call center via the mobile device. The mobile device identifier received at the call center can be used for various purposes such as to provide a callback number in the event of a dropped call, or to validate that services are authorized for the vehicle.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.