Personalized email interactions applied to global filtering
US8959159B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 1, 2010 |
| Grant date | Feb 17, 2015 |
| Priority date | — |
| Expiry date | Aug 14, 2031 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/107
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A computer implemented method for filtering unwanted bulk email in an email system and providing a positive user experience is provided. The method enables protection of email users from unsolicited bulk email using user-provided data on user interactions at both a user storage level and a global level with an email system. Metadata on user interactions with messages is collected. Messages are received by the system and evaluated using a global filter which assigns a score resulting in a message action. The action may be message delivery, message non-delivery or message routing, based on a score assigned by the global filter. When the message is delivered to user storage, the message may be examined relative to the metadata, and may alter the message action to an action different than the message action resulting from the score. Metadata for a plurality of users is returned to the global filter for use in making filtering future messages and modifies the global filter.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.