Interactive multi-channel communication system
US8965327B2 · kind B2 · utility
Inventors
Key dates
| Filing date | Jun 7, 2012 |
| Grant date | Feb 24, 2015 |
| Priority date | — |
| Expiry date | Jul 20, 2032 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W4/90
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
An interactive system, centered around a web application, securely hosted on one or more secured servers and connected to the internet, designed to facilitate and expedite critical communications among a group or groups of individuals. The web application maintains the capacity to send automated text messages to an individual's mobile phone regarding an urgent matter or emergency. The recipient is afforded the ability to respond securely via a mobile version of the web application, preferably to indicate the best course of action pertaining to the matter to the sender. In the event that a response is not achieved, or other rules are followed, the present invention automatically escalates notification to a back-up individual to address the matter. The present invention is preferably intended or best suited to function within a clinical setting, such as a hospital or nursing home.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.