System and method for active knowledge management
US8965817B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 24, 2010 |
| Grant date | Feb 24, 2015 |
| Priority date | — |
| Expiry date | Dec 30, 2032 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N20/00
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems and methods are described herein for actively managing the knowledge of a group of people, such as an organization's employees. The systems and methods are implemented in one or more software modules that receive a current alarm event and identify historical information associated with a similar previous alarm event. The historical information associated with a similar previous alarm event can be presented to a user to assist the user in resolving the current alarm event. The software modules can collect new information associated with resolving the current alarm event and store the new information in a manner so that it can be identified easily in the future.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.