Method and apparatus for assuring voice over internet protocol service
US8976783B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 19, 2007 |
| Grant date | Mar 10, 2015 |
| Priority date | — |
| Expiry date | Mar 26, 2032 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L12/66
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
In one embodiment, the present invention is a method and apparatus for assuring Voice over Internet Protocol service. In one embodiment, a system for assuring Voice over Internet Protocol service includes a performance management platform for collecting performance management data from a plurality of sources in a Voice over Internet Protocol network, for detecting at least one abnormal event in accordance with the collected performance management data, and for reporting a volume of traffic in the Voice over Internet Protocol network and a trouble ticketing system for generating a ticket identifying a root cause of the abnormal event(s).
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.