Central call platform
US8976949B2 · kind B2 · utility
28Cited by
31References
22Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jun 29, 2010 |
| Grant date | Mar 10, 2015 |
| Priority date | — |
| Expiry date | May 3, 2032 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q3/0029
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A system and method for providing telephone services to a secure facility from an external, centralized call platform. An embodiment of the system includes a call processing center that is external to the facility and includes a plurality of computer clusters, and is configured to route communications to and from a router located at the secure facility. Having a majority of the system located outside the facility reduces equipment requirements at each individual facility, improves security and uptime, and provides more efficient management and expansion of the call platform.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.