Patent · US Active

Service cloud console

US8984409B2 · kind B2 · utility

19Cited by
144References
34Claims
0Family size

Assignee

Inventors

Key dates

Filing dateSep 9, 2010
Grant dateMar 17, 2015
Priority date
Expiry dateDec 30, 2031

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M3/5183
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Various embodiments described or referenced herein are directed to different devices, methods, systems, and computer program products for processing information entered via a user interface provided in a web browser on a display device of a client machine in communication with a server. The user interface may be capable of displaying a plurality of components, including a first component that may display object record information associated with an object record stored in a database. Edited object record information may be received at the client machine and displayed in the first user interface component. The first user interface component may be designated as unsaved. An interrupt event associated with possible loss of the edited information may be detected. A warning message indicating the detection of the interrupt event may be displayed in the web browser, and one or more selections for responding to the warning message may be provided.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.