Copying human interactions through learning and discovery
US8990126B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 3, 2006 |
| Grant date | Mar 24, 2015 |
| Priority date | — |
| Expiry date | Jul 18, 2029 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F40/20
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method, system and computer readable medium that generates a dialog model for use in automated dialog is disclosed. The method may include collecting a plurality of task-oriented dialog interactions between users and human agents for a given domain, identifying one or more task in each dialog interaction, identifying one or more subtasks in each identified task and associating relations between the subtasks, identifying a dialog act and a set of predicate-argument relations for each subtask, generating one or more clauses from the set of predicate-argument relations, storing the tasks, subtasks, dialog acts predicate-argument relations, and clauses from each dialog interaction as a dialog interaction set, generating a dialog management model using the stored dialog interaction sets.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.