Voice-interactive marketplace providing promotion and promotion tracking, loyalty reward and redemption, and other features

US9002712B2 · kind B2 · utility

Assignee

• Dialsurf, Inc. · US

Inventors

• Ahmet Alpdemir · San Jose, US
• Arthur James · Ithaca, US

Key dates

• Filing date: Aug 1, 2005
• Grant date: Apr 7, 2015
• Expiry date: Oct 30, 2029

Classification

• Technology area (CPC G): Physics
• CPC primary: G10L15/26
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

The invention provides a system, method, and business model for an information system and service having business self-promotion, promotion and promotion tracking, loyalty or frequent participant rewards and redemption, audio coupon, ratings, and other features. A business or organization in which consumers call into a service using ordinary telephone, PC, PDA, or other information appliance, and make requests in plain speech for information on goods and/or services, and the service provides responses to the request in plain speech in real-time. Provides operating model for a telephone-based audio-interfaced goods and services information and referral service having merchant self-promotion features, including database provider storing merchant information; an interface for inputting merchant information into the database and for retrieving and editing the information; and an interface for inputting voice commands and data and for receiving merchant information and processed information from the database in response to the input voice commands and data.