Patent · US Active

Managing and improving question and answer resources and channels

US9009189B2 · kind B2 · utility

1Cited by
0References
18Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJan 31, 2013
Grant dateApr 14, 2015
Priority date
Expiry dateApr 12, 2033

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06Q10/10
  • WIPO fieldIT methods for management
  • WIPO sectorElectrical engineering

Abstract

Methods and arrangements for handling user queries. Submitted queries are accessed, and there are identified queries as being insufficiently addressed. A priority is estimated for the identified queries, and the identified queries are ordered based on the estimated priority. A priority-ordered list of queries is provided as output.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.