Managing and improving question and answer resources and channels
US9009189B2 · kind B2 · utility
1Cited by
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18Claims
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Key dates
| Filing date | Jan 31, 2013 |
| Grant date | Apr 14, 2015 |
| Priority date | — |
| Expiry date | Apr 12, 2033 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/10
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Methods and arrangements for handling user queries. Submitted queries are accessed, and there are identified queries as being insufficiently addressed. A priority is estimated for the identified queries, and the identified queries are ordered based on the estimated priority. A priority-ordered list of queries is provided as output.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.