User operation history for web application diagnostics
US9009544B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 28, 2013 |
| Grant date | Apr 14, 2015 |
| Priority date | — |
| Expiry date | Aug 22, 2033 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/3698
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system and method for diagnosing an error during a user operation in a web application. An example method is executed, at least in part, by a server system, wherein the server system also executes, at least in part, a web application. The example method includes recording user operations during a user's interaction with the web application; storing the user operations in a click history record in a primary memory device; determining that an error has occurred during the user's interaction with the web application; in response to the determining, transferring at least a portion of the click history record to a secondary memory device; including correlation information in association with the click history; identifying at least one other record by using the correlation information; and providing the click history record and the at least one other record to analysis software and accompanying user interface display screen so that the error can be diagnosed.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.