System for managing a collaborative environment

US9009601B2 · kind B2 · utility

Assignee

• ACCENTURE GLOBAL SERVICES LIMITED · IE

Inventors

• Michael E. Bechtel · Naperville, US
• Brian J. Leslie · Chicago, US
• Brian H. Richards · Chicago, US
• Erin E. Hsu · Sunnyvale, US

Key dates

• Filing date: Jun 25, 2009
• Grant date: Apr 14, 2015
• Expiry date: Apr 2, 2031

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/10
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A system is described for managing a collaborative environment. The system may include a memory, an interface, and a processor. The memory may store items provided by users in a collaborative environment. Each item may be related to at least one other item. The processor may identify the collaborative environment and may receive a request from a user to flag an item in the collaborative environment. The request may include a reason for flagging the item and a description of the reason. The processor may determine a priority level of a plurality of priority levels for handling the item based at least on the reason. Each priority level may be associated with an action to be performed on the item. The processor may perform the action associated with the determined priority level.