System for pre-processing sales returns

US9015070B2 · kind B2 · utility

Assignee

• Bank of America Corporation · US

Inventors

• David M. Grigg · Rock Hill, US
• Susan Smith Thomas · Gastonia, US
• Peter John Bertanzetti · Charlotte, US
• Matthew A. Calman · Charlotte, US

Key dates

• Filing date: Jun 28, 2012
• Grant date: Apr 21, 2015
• Expiry date: Jun 28, 2032

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q30/0601
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Systems, methods, and computer program products are provided for pre-processing a sales return. The system may initiate a sales return transaction prior to a customer being physically present at a merchant store. To this extent, the system is also capable of transmitting sales return information to a merchant such that the consumer's presence is not necessary in order to process a sales return transaction. Merchants and Consumers may use QR codes to both process payments for sales transactions and initiate sales return transactions.