Session collaboration
US9015246B2 · kind B2 · utility
1Cited by
23References
30Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Mar 15, 2013 |
| Grant date | Apr 21, 2015 |
| Priority date | — |
| Expiry date | Oct 19, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M7/0027
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method of collaborating session management during remote control management with a mobile device which allows a Customer Service Representative to be able to share, transfer, and monitor their remote control sessions amongst other Customer Service Representatives without having to end the existing session.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.