Patent · US Active

Performing human client verification over a voice interface

US9020117B2 · kind B2 · utility

7Cited by
4References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateDec 23, 2008
Grant dateApr 28, 2015
Priority date
Expiry dateMar 10, 2032

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M3/436
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

Methods and apparatus, including computer program products, implementing and using techniques for managing telephone calls. Upon completion of a telephone call, a telephone services subscriber is provided with a post-call interface. The post call interface allows the subscriber to define how future telephone calls from the caller are to be managed. Instructions are received from the subscriber through the post-call interface. The instructions pertain to the management of future telephone calls from the caller. The received instructions are saved.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.