Enhanced mobile application for assisting users at a point of transaction

US9026461B2 · kind B2 · utility

Assignee

• Bank of America Corporation · US

Inventors

• Matthew A. Calman · Charlotte, US
• Erik Stephen Ross · Charlotte, US
• Susan Smith Thomas · Gastonia, US
• Jooyong Lee · Silver Spring, US
• Zhenshuo Fang · San Francisco, US
• James Mulholland · London, GB
• Brendan Kiu · Sunnyvale, US
• Nastasha Tan · San Francisco, US

Key dates

• Filing date: Jan 23, 2012
• Grant date: May 5, 2015
• Expiry date: Feb 23, 2032

Classification

• Technology area (CPC G): Physics
• CPC primary: G09B21/001
• WIPO field: Control
• WIPO sector: Instruments

Abstract

Embodiments of the invention include systems, methods, and computer-program products that provide for an enhanced mobile application for assisting users at a point-of-transaction (POT). In one embodiment of the invention the POT assistance application program may determines that a user is conducting a transaction with a merchant. The user may utilize a user device to assist in the transaction. First, the user device may be paired with a POT system, such as a cash register. Once the devices are paired a communication link is created that allows the user to audibly and/or visually monitor the transaction using the user device. Furthermore, the user may flag an item for review during the transaction, silence the transaction, receive a subtotal for the transaction, select a payment method, or complete the transaction using the POT assistance application program.