Instant messaging robot to provide product information
US9043422B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Apr 18, 2013 |
| Grant date | May 26, 2015 |
| Priority date | — |
| Expiry date | Jun 9, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/10
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Methods and systems to automatically respond to a request for product information are described. In one embodiment, a data collection module may collect product data over a network, identify that the product data is related to a particular product, and store the product data and an association between the product data and the particular product in a database. An instant messaging engine may receive a request for the product data after the product data is stored in the database and an interpreter module may identify, in response to the request, the request to correspond to the particular product and retrieve the product data based on the association between the particular product and the product data. The instant messaging engine may also transmit, using an instant messaging protocol, a response to the request, the response including the product data.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.