Framework and repository for analysis of software products
US9053230B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 14, 2013 |
| Grant date | Jun 9, 2015 |
| Priority date | — |
| Expiry date | Apr 22, 2033 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/3698
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Tacit knowledge associated with software development problems may be shared by providing a framework configured to pre-process raw service data of a software product for identification of data elements. Pre-processing operations may be applied to the raw service data to extract data elements. An identified operating problem in the service data may be efficiently analyzed by referring to a repository of stored records that include previously performed user actions when facing the identified operating problem.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.