Systems and methods for interacting with records via a publisher and an information feed

US9063632B2 · kind B2 · utility

Assignee

• Salesforce.com, Inc. · US

Inventors

• Scott D. Beechuk · San Francisco, US
• Steven Tamm · San Francisco, US
• Orjan N. Kjellberg · Walnut Creek, US
• Arvind Krishnan · San Francisco, US
• Benjamin Snyder · Royal Oak, US
• Luke A. Ball · Berkeley, US
• Shannon Hale · San Francisco, US
• Khanh Kim P. Nguyen · Berkeley, US
• William Gradin · San Francisco, US
• Anna Bonner Mieritz · Montara, US
• Beril Guvendik Maples · Oakland, US
• Gregg Johnson · Orinda, US
• Andrew Waite · Beverly, US
• Scott Peter Perket · Oakland, US

Key dates

• Filing date: Jul 16, 2013
• Grant date: Jun 23, 2015
• Expiry date: Jul 16, 2033

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04W4/60
• WIPO field: Computer technology
• WIPO sector: Electrical engineering

Abstract

Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with one or more records via a single user interface. The user interface includes a publisher and an information feed. A user may request to interact with a first record from the publisher. Information may be submitted through the publisher to interact with the first record to update the record. A feed item may be presented for inclusion in the information feed based on the update, where the feed item includes one or more actionable selections providing a reference to the first record. When a user selects one of the actionable selections, the user can perform additional interactions with the first record or perform a new interaction with a second record.