Patent · US Active

System to determine permission to contact

US9066237B2 · kind B2 · utility

2Cited by

0References

20Claims

0Family size

Assignee

Bank of America Corporation · US

Inventors

Hari Madala · Pittsburgh, US
Ryan Scott Heller · Middletown, US
Hudson Philip Hoen, IV · Wegberg, DE
Danielle Renee Reiser · Winston-Salem, US

Key dates

Filing date	Nov 5, 2013
Grant date	Jun 23, 2015
Priority date	—
Expiry date	Nov 5, 2033

Classification

Technology area (CPC H)Electricity
CPC primaryH04M3/436
WIPO fieldTelecommunications
WIPO sectorElectrical engineering

Abstract

Embodiments of the invention relate to systems, methods, and computer program products for determining permission to contact. The system, method, and computer program product are configured to determine a contact for a customer; determine when a merchant has received explicit denial to communicate with the customer via the contact; determine when the contact requires permission to communicate with the customer; and determine when permission has been received to communicate with the customer. The system can be used to comply with regulations for when a contact, such as a phone number, may be contacted using automatic dialing technologies.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.