Messaging and application system integration
US9088660B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 12, 2008 |
| Grant date | Jul 21, 2015 |
| Priority date | — |
| Expiry date | May 18, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/253
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A system includes receiving a voicemail data object at a business application system. The voicemail data object is associated with a voicemail originated from a caller, and includes a caller identifier identifying the caller that originated the voicemail. The voicemail data object is automatically associated with an entity data object of the business application system, the association being based on the caller identifier. A voicemail indicator is presented to a user of the business application system based on the association, the presentation of the voicemail indicator being in conjunction with presenting of caller identification information for the caller.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.