Email history handler that chooses history segments to include with a communication reply
US9092760B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 29, 2010 |
| Grant date | Jul 28, 2015 |
| Priority date | — |
| Expiry date | Jul 16, 2032 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/107
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A response event to provide a communication reply can be detected. The reply can be to an email message which is part of an email conversation. The email conversation can include a sequence of zero or more response email messages to an initial email message as well as the initial email message. Attributes of different ones of the email messages can be queried. A quantity N can be determined based on values of the attributes being compared against at least one history criteria. The quantity of N can vary based on the values and the history criteria. A reply history set can be created that includes a set of history segments. Each history segment can correspond to one of the N different ones of the email messages of the email conversation. The reply history set can be incorporated within the communication reply.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.