System and method for correlating user call response to electronic messages
US9105057B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 9, 2013 |
| Grant date | Aug 11, 2015 |
| Priority date | — |
| Expiry date | Nov 18, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/652
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method of correlating voice calls with received electronic messages includes sending an electronic message associated with a second party to a first party; subsequently receiving a voice call from the first party by the second party; automatically determining whether the voice call resulted from the electronic message, based on electronically stored information about the sending of the electronic message and about the subsequently received voice call; and if it is determined that the voice call resulted from the electronic message, flagging the voice call to have a different status from voice calls not determined to have resulted from an electronic message.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.