Dynamic application integration associated with telephonic communications through hosted VoIP PBX using client-side integration proxy
US9112747B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 14, 2013 |
| Grant date | Aug 18, 2015 |
| Priority date | — |
| Expiry date | Feb 8, 2034 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M7/0021
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A system for collecting information associated with a telephonic communication made through it VoIP system by dynamically integrating a plurality of end user software applications including a client side integration proxy in electronic communication with a hosted VoIP PBX. Software executing on the client side integration proxy retrieves data related to a requested previous telephonic communication from a data store, assigns a portion of a memory cache for storing the retrieved data about the previous telephonic communication, enables one or more of the plurality of end user software applications to access the data about the previous telephonic communication, enables one or more of the plurality of end user software applications to update, modify, or add to the data about the previous telephonic communication, and retrieves and presents the supplemented data about the previous telephonic communication to the end user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.