Summarization of conversation threads
US9116984B2 · kind B2 · utility
37Cited by
7References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jun 28, 2011 |
| Grant date | Aug 25, 2015 |
| Priority date | — |
| Expiry date | Jun 28, 2031 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/345
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Automatically summarizing electronic communication conversation threads is provided. Electronic mails, text messages, tasks, questions and answers, meeting requests, calendar items, and the like are processed via a combination of natural language processing and heuristics. For a given conversation thread, for example, an electronic mail thread associated with a given task, a text summary of the thread is generated to highlight the most important text in the thread. The text summary is presented to a user in a visual user interface to allow the user to quickly understand the significance or relevance of the thread.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.